Family

FAQ

• Which rooms are better to stay in so that you have a beautiful view?
  We offer various room categories, many of which have panoramic views of the Volga and Zhiguli Mountains. If the picturesque landscape outside the window is important to you, please indicate this wish when making a reservation.
• How often is room cleaning done?
  We strictly monitor the cleanliness and high standards of service. The rooms are cleaned daily to maintain order and comfort throughout your stay.
• Is it convenient for you to get to the center of Tolyatti and the embankment?
  The hotel is located in a quiet location on the banks of the Volga River at the entrance to the city. It is most convenient to get to the new city embankment and the business center by private car or taxi.
• Is the hotel suitable for a relaxing weekend break?
  Yes, the location away from the noisy city thoroughfares guarantees silence and a relaxing atmosphere. Guests can enjoy nature and visit our thermal area for a full recovery.
• Is it possible to order room service at night?
  For your convenience, the hotel has a 24-hour room service. You can order your favorite dishes and drinks at any convenient time without having to leave the room.
• What food options are available when booking?
  We provide a flexible tariff system: from accommodation without meals to full board. Breakfasts, lunches and dinners are served according to the Swedish line system in our typical restaurant.
• Is there a car space provided for the guests?

  Yes, the complex has its own convenient free parking for guests staying at the hotel. You can safely park your car for the entire period of your stay.

• Do I have to pay separately for access to the pool and sauna?
  Access to the thermal area with an indoor heated pool, Finnish sauna and hammam is already included in the price of your stay. This is a great opportunity to relax in any season without additional expenses.
• What can I do for my child at the hotel?
  A children's playroom with safe equipment and toys is available for our young guests. You can leave your child playing exciting games while you relax or work in the lounge area.
• What should I do if we arrive early in the morning before the official check-in time?

  The hotel offers early check-in and late check-out services, you can check the possibility of providing services and detailed conditions at the hotel reception or at the booking department. If rooms are available, you can immediately check in and start using the complex's infrastructure.